Return Policy

Order cancellation

We accept cancellations any time before your order has shipped. If your request reaches us in time, you get a full refund. Orders usually leave the warehouse within one business day, so email us as soon as you can.

Once an order has shipped it can no longer be cancelled — but the 60-night guarantee below still applies, so you are not stuck with it.

60-night guarantee

Take it every night for 60 nights. If you are not getting back to the next session the way you want to, email support@getday2.com within 60 nights of delivery and we will refund you in full.

You do not need to send the bottle back. Keep it, finish it, or bin it. Shipping it back would cost you time you already told us you do not have, and it costs us more to process a return than the bottle is worth.

No restocking fee. No forms. No return label to print. One email.

All we need from you is the email address or order number you ordered with.

Damaged or incorrect items

If we sent the wrong item, or it arrived damaged, email us a photo within 14 days of delivery. We will replace it or refund it — your choice — and we cover the cost either way. You do not need to return the damaged item.

Refunds

Once your refund is approved you will get an email confirming it. The refund is issued to your original payment method. Please allow a few business days for it to process on our side.

Late or missing refunds

If you have not seen the refund yet:

1. Check your bank account again.
2. Contact your credit card company — it can take time before a refund posts.
3. Contact your bank — processing times vary between institutions.

If you have done all three and it still has not arrived, email support@getday2.com and we will chase it for you.

Contact

Questions about a return or refund: support@getday2.com. We answer every email.